3600 N. Everbrook Lane, Muncie, IN 47304

(765) 288-2737

In case you were wondering how it works...

Remodeling or building a new home isn't something you are going to do too often in your lifetime. This is why we want to make the process as enjoyable and worry-free as possible for you. In line with providing real and unmatched value to our customers, our process is very streamlined and systematic.

Our process is different depending on your type of project. We classify projects into three groups: Full-Service, "DIY", and Cash & Carry.

Full-Service Projects

Full-Service projects, as the name indicates, typically encompasses everything from consultation and design to installation and complete project management. Here's how it works:

Showroom visit - Visit our showroom! This is the first step in the process. Experience our displays first hand and see samples up close. We will talk about your project and your particular needs. You may have rough measurements, but it's ok if you don't. Any pictures, magazine clippings, etc. are helpful. If you may be short on time, calling ahead and scheduling an appointment might be a good idea, but it isn't necessary.

In-home visit - After we get an idea of the scope of your project and some of your likes and dislikes with regards to products from your visit to our showroom, we can schedule a time for us to come out for in-home measurements and consultation. We will stand in the room with you and take accurate measurements, as well as talk to you some more about what you hope to do. We will have some ideas for you as well!

Presentation - We will meet with you again and present to you our proposed design and give you a quotation.

Finalize product selections and order - If there are any products/styles/colors that still need to be finalized, we will do it now and then will order all the materials for the project.

Project management and scheduling - We will coordinate and schedule with you when all the work will be done. You don't have to worry about plumbers, electricians, etc. We will handle it!

Installation - Now you get to see it all come together!

Final punchlist - We will walk through the installation with you and make sure everything is satisfactory.

Project completion - Hopefully you're a satisfied customer and eager to start talking about your next project or refer us to your friends and family!

"DIY" Projects

"DIY" means do-it-yourself, but that doesn't necessarily mean you have to do it ALL yourself! We will help you with measuring, design and ordering and you will do the installation yourself. But, we're only a phone call away if you need any installation help or advice. Here's how it works:

Showroom visit - Just like our Full-Service projects, the first step is to visit our showroom. You probably already have a good idea of what you want and also have measurements so we can begin to give you pricing.

In-home visit - We will come out to the home and confirm your measurements and make sure what we discussed in the showroom will work.

Presentation and finalization - We will go over the design and wrap everything up.

Order - We will order all the necessary materials from the manufacturers.

Delivery - Once everything is in we will deliver it all to you or you can pick it up. Don't forget to call us if you need any installation advice!